Summit Service Management 5.1 app for iPhone and iPad


4.9 ( 2319 ratings )
Business
Developer: Vijaya Shanker
Free
Current version: 5.0.9, last update: 7 years ago
First release : 29 Sep 2015
App size: 40.61 Mb

Symphony SUMMIT Service Management is a next generation ITSM++ solution that delivers a comprehensive set of IT service management capabilities to improve service levels and productivity across the entire organization.
Through the tight integration of its Change, Incident, Problem, and Service Request Management processes around a common configuration management database (CMDB), the Service Management sub-module provides IT

organizations with a highly efficient, effective, and dynamic mechanism.
Through this organizations can resolve incidents and problems, manage service level agreements, and increase end user satisfaction.